Privacy and Cookie Policy

We take your privacy seriously.

We are committed to protecting your personal data and being transparent about how we use it. This policy explains how we collect, use and safeguard your information when you :

- Visit our website (www.florencefoundation.org)
- Apply for a grant
- Contact us

You can download the policy from our home page.

Who We Are

The Florence Foundation is a UK-registered charity supporting:

Animals in care and pet rehoming
Individuals and families facing hardship

Data Controller
The Florence Foundation
C/O Sedulo London Limited, 605,Albert House, 256-260 Old Street, London, EC1V 9DD

Email: info@florencefoundation.org
Charity Number: 1206533

Your Privacy Matters

We are committed to protecting your personal data and being transparent about how we use it.

This policy explains how we collect, use, and safeguard your information when you:

Visit our website (www.florencefoundation.org)
Apply for a grant
Contact us

We comply with the UK GDPR and the Data Protection Act 2018.

What Data We Collect

Information You Provide

Name, email address, phone number
Organisation and charity details
Charity registration number and financial information
Information included in grant applications or enquiries

Automatically Collected Data

When you use our website, we may collect:

IP address
Device and browser type
Pages visited and time spent
Website interactions (via analytics tools)

Sensitive Information

We do not actively collect sensitive personal data. If it is included in grant applications, it is handled securely and only used where necessary.

How We Use Your Data

Grant applications are reviewed by trustees and retained for governance, audit, fraud prevention, and regulatory compliance purposes.

We use your information to:

Assess and manage grant applications
Communicate with applicants and partners
Improve our website and user experience
Meet legal and regulatory obligations
Maintain records for governance and audit

Legal Basis for Processing

We process your data under:

Legitimate Interests – running the charity and awarding grants
Legal Obligation – compliance with charity and regulatory requirements
Consent – where you opt in (e.g. contact forms or cookies)

How We Share Your Data

We do not sell your data.

We may share your information with:

Trustees (for grant decision-making)
Service providers (e.g. Wix, Google Analytics)
Regulators or authorities where required

All third parties are required to keep your data secure.

Data Storage & Security

We use secure systems to protect your data, including:

Trusted platforms (e.g. Wix hosting)
Restricted access controls
Secure cloud storage

Some data may be processed outside the UK with appropriate safeguards.

How Long We Keep Your Data

Grant applications: up to 6 years
Enquiries: as needed for operational purposes
Website analytics: based on tool settings

Your Rights

You have the right to:

Access your data
Correct inaccurate data
Request deletion
Object to or restrict processing
Withdraw consent

You can also complain to the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

For any privacy queries:
Email: info@florencefoundation.org

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve your experience and allow us to understand how the site is used.

How We Use Cookies

We use the following types of cookies:

Essential Cookies

Required for the website to function properly (e.g. page navigation, security).

Analytics Cookies

Used to understand how visitors use our site (e.g. Google Analytics). This helps us improve performance and content.

Functionality Cookies

Remember your preferences (e.g. returning visitor recognition, form data).

Third-Party Cookies

We may use trusted third-party services, including:

Wix (website hosting and functionality)
Google Analytics (website performance tracking)

These providers may collect anonymised data about your usage.

Managing Cookies

You can control or delete cookies through your browser settings.

When you first visit our website, you will be asked to accept or manage cookie preferences.

Privacy and Cookie Policy

​We take your privacy seriously.

Cookie Policy

We take your privacy seriously.